Consumers are entitled to the statutory right of withdrawal for distance contracts in accordance with the applicable statutory provisions.

The exercise of the right of withdrawal is governed exclusively by the statutory provisions set out below.

– Beginning of the Instructions on Withdrawal –

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last item.

To exercise your right of withdrawal, you must inform us:

DAPHELIA
Owner: Merve Tuncbulut
Teplitzer Straße 9
91056 Erlangen
Germany
Email: info@daphelia.com

of your decision to withdraw from this contract by means of a clear statement, for example by a letter sent by post or by email.

You may use the model withdrawal form provided below, although this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs, with the exception of any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us, without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.

For this reimbursement, we will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you. In no event will you be charged any fees as a result of this reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever occurs first.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract:

DAPHELIA
Teplitzer Straße 9
91056 Erlangen
Germany

The deadline is met if you send the goods before the fourteen-day period has expired.

We will bear the costs of returning the goods.

You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.

– End of the Instructions on Withdrawal –

Model Withdrawal Form

If you wish to withdraw from the contract, you may use the following form. Use of this form is voluntary and is not a requirement for effectively exercising your right of withdrawal.

– Beginning of the Model Withdrawal Form –

To:

DAPHELIA
Teplitzer Straße 9
91056 Erlangen
Germany
Email: info@daphelia.com

I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods:

Ordered on:

Received on:

Name of consumer(s):

Address of consumer(s):

Email address (optional):

Date:

Signature (only if submitted on paper):

(*) Delete as appropriate.

– End of the Model Withdrawal Form –